FAQs

FAQs

We’ve got answers to your most common questions right here! If you don’t see what you’re looking for, feel free to reach out to us at info@prettynakedboutique.com.


1. How long does processing take?

All orders are processed within 2-4 business days (Monday-Friday, excluding holidays). You’ll receive an email confirmation with tracking details once your order ships.


2. How long will my order take to arrive?

Once shipped, standard shipping typically takes 3-5 business days, while expedited shipping arrives in 1-3 business days. International shipping times will vary based on location and customs.


3. Do you offer free shipping?

Yes! We offer free standard shipping on all U.S. orders over $100. No code is needed—just add your items to your cart, and the discount will automatically apply at checkout.


4. How do I track my order?

You’ll receive an email with a tracking number once your order ships. Please allow up to 24 hours for tracking information to update. If you haven’t received your tracking email, check your spam/junk folder or email us at info@prettynakedboutique.com.


5. Can I make changes to my order after it’s been placed?

Unfortunately, once an order is placed, we’re unable to make any changes. If you need help, please contact us at info@prettynakedboutique.com as soon as possible, and we’ll do our best to assist you.


6. What is your return policy?

We accept returns for store credit only. Items must be unworn, unwashed, and in their original condition with tags attached. Returns must be initiated within 10 days of receiving your order. For more details, visit our Return Policy.


7. Are sale items eligible for returns?

No, all sale and discounted items are final sale and cannot be returned or exchanged.


8. Do you offer local pickup or delivery?

Yes! We offer free local pickup and local delivery within a 5-mile radius. Simply choose "Local Pickup" or "Local Delivery" at checkout, and we’ll notify you when your order is ready.


9. Do you ship internationally?

Yes, we offer international shipping to select countries. Rates and delivery times will vary based on your location and will be calculated at checkout. Please note that customs fees and taxes may apply for international orders.


10. How can I contact you?

For any questions or concerns, you can email us at info@prettynakedboutique.com and we’ll get back to you within 24-48 business hours.